Delivery Info
SHIPPING
POLICY

Every order is packed by hand and shipped with a tracking number. Here's what to expect.

HOW IT WORKS
01
ORDER PLACED
Your order is confirmed and enters the queue. You'll receive a confirmation email immediately at the address you provided.
02
PACKING (1–3 DAYS)
We pack every order ourselves. Standard processing is 1–3 business days. During drops and high volume periods it may be up to 5 business days.
03
SHIPPED + TRACKED
Once your order is handed off to the carrier, you'll receive a tracking number via email. Use it at track.html or the carrier's site directly.
04
DELIVERED
Delivery times vary by location. See the rates table below for estimated timeframes by region.
SHIPPING RATES
RegionMethodEstimated DeliveryRate
United StatesStandard3–5 business days$6.99
United StatesStandard — orders $150+3–5 business daysFREE
United StatesExpedited1–2 business days$18.00
CanadaStandard International7–14 business days$14.00
United KingdomStandard International7–14 business days$16.00
AustraliaStandard International10–18 business days$18.00
EuropeStandard International10–18 business days$16.00
Rest of WorldStandard International14–28 business days$22.00
International orders: Customs fees, import duties, and taxes are the buyer's responsibility. 409 Fabric Plug is not liable for delays caused by customs processing.
FAQ
CAN I CHANGE MY ADDRESS AFTER ORDERING?
Address changes must be requested within 12 hours of placing your order, before it enters packing. Contact us immediately via the contact page. Once an order is packed or shipped, we cannot change the delivery address.
WHAT IF MY ORDER ARRIVES DAMAGED?
If your item arrives damaged due to shipping, contact us within 48 hours of delivery with photos. We'll work it out. We stand behind every piece we send.
MY TRACKING HASN'T UPDATED — IS THAT NORMAL?
Tracking can take 24–48 hours to show activity after shipment. International tracking may have gaps while the package is in transit between countries. If there's been no update for more than 7 days domestically or 21 days internationally, contact us.
DO YOU SHIP TO PO BOXES?
Yes. Standard USPS delivery to PO boxes is supported for US orders.